Community & Review Guidelines

1. First-hand, honest experiences

Review only a business, product, seller, or service you genuinely interacted with. Describe what happened, when it happened, what you purchased or requested, and how the business responded. Do not fabricate, exaggerate, or present rumours as personal experience.

2. Separate facts from opinions

• Use “in my experience” or similar wording for personal assessments.
• State verifiable facts carefully and retain receipts, order records, messages, or other support.
• Do not state that a person or business committed fraud, theft, a scam, counterfeiting, or another offence as established fact unless there is a reliable and lawful basis.
• Do not imply that Pehly Parkho verified or adopted your allegation.

3. Evidence and context

We may privately request evidence where a factual allegation is disputed or presents heightened legal or safety risk. Evidence does not guarantee publication and should be redacted to remove unnecessary personal data. Refusal or inability to provide reasonable support may affect visibility.

4. Conflicts, incentives, and manipulation

Do not submit content on behalf of another person, at the direction of a business, competitor, or other third party, or in exchange for payment, discounts, gifts, or another benefit. Disclose any employment, agency, ownership, family, competitor, or other material relationship. Fake positive reviews, competitor attacks, review exchanges, coordinated campaigns, and attempts to buy removal are prohibited.

5. Respect, safety, and relevance

• Criticise products, service, communication, delivery, policies, and outcomes—not protected characteristics or unrelated private lives.
• No threats, harassment, hate speech, sexual abuse material, glorification of violence, or instructions for wrongdoing.
• No doxxing, CNICs, financial data, passwords, private addresses, or private messages without lawful justification.
• No spam, unrelated promotion, repetitive posts, malicious links, or impersonation.

6. Brand responses

Businesses may respond with factual context, identify remedial steps, and request evidence-based review. Responses must not threaten, expose private customer information, retaliate, or offer an improper benefit for removal.

7. Reporting and moderation

Report the exact content and explain the specific rule or legal concern. We may ask questions, notify affected parties, preserve records, add labels, reduce visibility, remove content, or take no action. Repeated violations may lead to point reversal, restrictions, suspension, or permanent removal.

8. Good-faith legal notices

A formal complaint must be accurate, specific, and made in good faith. False claims of authority, altered evidence, blanket demands, intimidation, or repeated notices designed only to silence lawful criticism may be rejected and may result in restrictions.