The rules for using Pehly Parkho, contributing consumer content, responding as a business, and resolving content concerns.
Effective and last updated: 8 October 2026
These Terms of Service ("Terms") are a binding agreement between you and Pehly Parkho ("Pehly Parkho", "we", "us", "our") governing your access to and use of pehlyparkho.com and related services (the "Site").
By creating an account, signing in (including with Google), submitting content, or otherwise using the Site, you confirm that you have read and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Site.
Pehly Parkho is a community review platform where people share their personal experiences and opinions about companies, brands, products, and services, and can check reviews before buying. We are an online venue. We do not sell the products or services reviewed, we are not a party to any transaction between users and businesses, and we do not verify every statement made by users.
You must be at least 18 years old, or the age of majority where you live, to create an account and post content. Users between 13 and 17 may use the Site only with the permission and supervision of a parent or guardian who accepts these Terms on their behalf. The Site is not intended for children under 13.
You confirm that the information you give us is accurate and that you are legally able to enter this agreement.
"Your Content" means reviews, ratings, comments, replies, votes, poll responses, company suggestions, images, reports, and anything else you submit.
Reviews must be honest and based on your own genuine experience. You agree that you will not:
Reviews should describe facts and opinions honestly. Statements of opinion should be identifiable as opinion, and statements of fact should be true and based on your own experience.
We may, but are not obliged to, review, edit for format, remove, restrict, or refuse any content or account at our discretion, including where we believe it breaks these Terms, is unlawful, or harms the platform or others. We use a mix of automated and manual checks to detect fake reviews and fraud.
Anyone may report content or file a complaint at pehlyparkho@gmail.com. Please provide your identity, the disputed URL, the reason, and the remedy you request. We may share necessary details of a complaint with the parties involved, as described in our Privacy Policy. We are not a court and do not decide legal disputes between users and businesses.
We are committed to keeping Pehly Parkho free from abuse, hate, and spam. To protect the community and the integrity of our reviews, we reserve the following rights, which we may exercise at any time.
These rights are in addition to the moderation and termination rights described elsewhere in these Terms (including Sections 7 and 13), and we may act on reports from users, businesses, or authorities.
Businesses may be listed on the Site based on user suggestions or public information. A listing is not an endorsement, and it does not mean the business has any relationship with Pehly Parkho unless clearly stated. Businesses may not pay to remove, alter, or suppress genuine reviews. Where a business responds to a review, its response must be honest and comply with these Terms.
A business may respond to a review, request correction of factual listing details, or raise a specific content concern through our Legal & Content Notice process. Sending a notice does not guarantee removal, and a negative review is not removed merely because a business disagrees with it.
The Site's design, logo, name, software, and content we create (excluding Your Content and third-party content) belong to Pehly Parkho or its licensors and are protected by law. You may use the Site for personal, non-commercial purposes in line with these Terms. You may not copy, sell, or exploit the Site or its content, or use the name "Pehly Parkho" or our logo, without our written permission.
If you believe content on the Site infringes your copyright or other rights, email pehlyparkho@gmail.com with your details, a description of the work, the URL of the content, and a statement that you are the owner or authorised to act. We may remove content and, where appropriate, restrict repeat infringers.
Our Privacy Policy explains how we collect and use personal information, including information received through Google Sign-In. By using the Site you acknowledge that policy. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You may stop using the Site and request account deletion at any time by emailing pehlyparkho@gmail.com from the email address linked to your account.
We may suspend, restrict, or terminate your access or remove content, with or without notice, if we reasonably believe you have breached these Terms, misused the Site, or created legal or security risk, or if required by law. Sections that by their nature should continue (including Sections 5, 11, 14, 15, 16, 17, and 18) survive termination.
The Site and all content are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
Reviews, ratings, and rankings are opinions of individual users and are not statements or advice from Pehly Parkho. We do not guarantee that reviews are accurate, complete, current, or free of fake or misleading content, or that the Site will be uninterrupted, secure, or error-free. Nothing on the Site is professional, financial, or legal advice. You are responsible for your own decisions about buying from or dealing with any business.
Reviews are independent user submissions, not findings or endorsements by Pehly Parkho, and they may not be independently verified. Displaying a review does not mean that Pehly Parkho adopts it, agrees with it, or has confirmed the facts stated in it.
To the fullest extent permitted by law, Pehly Parkho and its owner, contributors, and service providers are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of the Site, user content, or dealings with any business or user.
Our total liability for any claim relating to the Site is limited to the greater of PKR 5,000 or the amount you paid us (if any) in the 12 months before the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
You agree to defend, indemnify, and hold harmless Pehly Parkho and its owner, contributors, and service providers from claims, losses, liabilities, and expenses (including reasonable legal fees) arising from Your Content, your breach of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of the Islamic Republic of Pakistan. You agree to first try to resolve any dispute with us informally by contacting pehlyparkho@gmail.com. If it cannot be resolved, the courts of competent jurisdiction in Sindh, Pakistan have exclusive jurisdiction, except where mandatory law gives you the right to bring a claim elsewhere.
Our Monthly Top-5 Leaderboard is governed by its own additional terms. By taking part you also accept the Leaderboard Program Terms & Conditions, which set out the points system, the badge for each rank, and the Program's legal terms (including that the Program is offered at our sole discretion and may be modified, paused, or discontinued at any time).
Questions, complaints, or legal notices: pehlyparkho@gmail.com.